Increase your company's profitability by training and supervising your front line staff

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Hero Guest solves today's retail challenges

Staff motivation
  • Poca lealtad del staff
  • High turnover
  • Managers doing leadership work for the first time first time
Experience standardization
  • Young staff entering the industry; they are not familiar with the standards
  • Shortage of personnel compromises service quality
  • Travel and operating costs reduce store supervision frequency
Incremental sales
  • Untrained staff are operators who do not know how to sell
  • Today's consumer demands innovative experiences

Apps
‍24/7

Easy and fun training, designed to motivate your frontline staff

Metrics
dashboard

Measure the performance of training, supervision and satisfaction of all your stores, regions or employees on a single platform.

- Identify your top performers
- Detect opportunities for improvement
- If you don't measure it, you can't improve it

Certificates

And if that wasn't enough, now you can recognize your staff through our industry-certified certificates and skills and abilities certificates.

  • Work teams perceive training as a work benefit
  • The academic merits and professional growth of employees are recognized.
  • Motivated staff and meeting objectives, everyone wins!
  • Recognition creates a deep and lasting sense of belonging
Discover how Hero Guest improves your results
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Support
advisory

We help you achieve results that drive your success. You'll never be alone with our agile consultative support to improve your service standardization and staff retention.

Join the network of hero companies that are revolutionizing their operations.

The platform, the courses, the instructional design and the activities are very
activities are very practical for the objective we
we were looking for.

Jorge Celaya

Training Manager

Increase your company's profitability
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