Increase your restaurant's profitability by training and supervising your front-line staff

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Hero Guest solves the challenges of today's restaurateurs

Staff motivation
  • Poca lealtad del staff
  • High turnover
  • Managers doing leadership work for the first time first time
Experience standardization
  • Young staff entering the industry; they are not familiar with the standards
  • Shortage of personnel compromises service quality
  • Travel and operating costs reduce store supervision frequency
Incremental sales
  • Untrained staff are operators who do not know how to sell
  • Today's consumer demands innovative experiences

Apps
‍24/7

Easy and fun training, designed to motivate your frontline staff

Continuous
education

We have +180 micro-lessons to train your teams on a weekly basis:

Effective Leadership
Distinctive H
HACCP
Sanitary Quality (NOM 251)
Complaint Handling
Impeccable Service
Serve Safe
Suggestive Sales
Allergens

Metrics
dashboard

Measure the performance of training, supervision and satisfaction of all your stores, regions or employees on a single platform.

- Identify your top performers
- Detect opportunities for improvement
- If you don't measure it, you can't improve it

Certificates

And if that wasn't enough, now you can recognize your staff through our industry-certified certificates and skills and abilities certificates.

  • Work teams perceive training as a work benefit
  • The academic merits and professional growth of employees are recognized.
  • Motivated staff and meeting objectives, everyone wins!
  • Recognition creates a deep and lasting sense of belonging
Discover how Hero Guest improves your results
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Support
advisory

We help you achieve results that drive your success. You'll never be alone with our agile consultative support to improve your service standardization and staff retention.

Join the network of hero companies that are revolutionizing their operations.

Hero Guest has given our customers better experiences. When our staff is well trained, the experience and service is greatly improved.

Carlos Mendoza

Operations Manager

Increase your company's profitability
Request a demo
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