WITH HERO GUEST YOU WILL BE ABLE TO:
Train the staff with gamified, immediate and personalized materials
Visualize and compare results in real time
Implement new activations easily and efficiently
Make agile decisions based on metrics
Optimize training schedules
Strategically improve sales
TAKE A LOOK AT THESE VIDEOS!
To see how we are breaking the paradigms
of high turnover, insufficient training
and difficulties in the hospitality industry.
HOW DOES IT WORK?
Teaches your brand immediately, through easy-to-understand courses developed by Hero Guest®.
Continuous customizable training with gamified content and specific evaluations per role.
Keeps all units and managers under tabs, according to your quality standards.
GUEST EXPERIENCE MEASUREMENT
Evaluates your customer experience based on metrics instead of perceptions.
A LITTLE BIT MORE
Look at everything you can access from the palm of your hand!
Yes, each staff member uses a personalized platform with your logo and brand colors.
Simply download the iOS or Android apps available in iPhone App Store or Google Play, and login with your account; we’ll do the rest!
The required time varies according to the size of the project and existing content. Give us a call to get more information!
We’d never do that to you. In-app tutorials will relieve you from that task.
Yes, we have no limit. It can host as many customized courses, test and exams, as you need.
Yes, we adapt your materials to be ludic, gamified and brief.
Yes, all content can be assigned by: department, title or area of interest.
Immediately, we’d say lightning speed comes close to an answer.
Your information is encrypted in our cloud-based secure servers, only active users that you approve will see it.
Real-time data will show you the big picture in a quantitative way. Access your dashboard in any web browser; slice and dice it however suits you best: brand, region, store or user.
Yes, you can export Hero Guest data to Excel files (csv) and very detailed reports are available.
Encourage your staff’s growth and improve your sales in a strategic way